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BOOKING POLICY

DEPOSIT

A non-refundable deposit of 30% is required to secure your appointment. This amount will be applied to the total cost of your service.

CANCELLATION & RESCHEDULING

Please allow 48 hours for cancellation or reschedules. Deposits can be transferred to your next appointment within the 48 hour notice. Please contact us at (203) 307-0256.

LATE & NO SHOWS

There is a 15-minute grace period after your scheduled time. After that, your appointment will be canceled and the deposit is non-refundable. We ensure each appointment allows enough time for each client and does not feel rushed.

CONSULTATION

For first-time clients, a consultation may be required before services. This ensures expectations, suitability, and color & style choices are aligned.

AFTERCARE COMPLIANCE

Clients agree to follow aftercare instructions. Poor aftercare may require touch-ups, which may incur an additional fee. We are also dedicated to our craft. Should anything happen within 3 days, we would be happy to do touch-ups for free. 

HEALTH & SAFETY

We value the health and safety of each client. Clients must disclose any medical conditions, allergies, or medications that may affect the procedure. ​

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